Fix devices before workers notice.
The BlueFletch Support App is a rich analytics agent on every device that tracks usage, surfaces problems, and resolves issues in the background, before they become tickets, downtime, or a device in a drawer.
Support that runs ahead of the ticket queue.
Most device problems announce themselves in the data long before a worker gives up on the device.
Background diagnostics
Battery health, app crashes, connectivity drops, and storage pressure caught and often fixed silently.
Usage analytics
See how devices are actually used across shifts, sites, and roles; find the underused and the abused.
Self-service fixes
Workers get guided, role-appropriate remediation instead of a help desk hold queue.
Feeds the portal
Everything the agent sees flows into the reporting portal for fleet-wide patterns.
Pairs with Remote Control
When a human does need to look, the Android Remote Control add-on picks up where the agent stops.
Included in base
The Support App ships in every BlueFletch Enterprise and Healthcare package.